BUS-M-201 – Lean Six Sigma Green Belt

By Noel Ransom Categories: Business
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About Course

This four-week virtual course introduces students to the foundational concepts of Lean Six Sigma, a process improvement methodology used to increase efficiency, reduce waste, and solve problems in business and operations. Though this course is not a certification course, it provides a high-level overview of Lean Six Sigma concepts, tools, and techniques. It is ideal for students considering a future in continuous improvement or operations management.

 

🗓️ Syllabus Overview (4-Week Plan):

Week Topic Objectives
Week 1 What is Lean Six Sigma? – Define Lean, Six Sigma, and LSS
– Understand the benefits to career and business
– Discuss belt levels and roles
– Preview certification path and time/cost commitment
Week 2 Define & Measure – Explore Define phase (VOC, problem statements)
– Introduce types of waste (TIMWOODS)
– Learn how to capture and measure data
– Discuss key metrics and baseline creation
Week 3 Analyze & Improve – Understand root cause analysis and 5 Whys
– Overview of process mapping
– Discuss Kaizens and Kaizen events
– Introduction to brainstorming and solutioning
Week 4 Control & Final Review – Understand Control phase concepts
– Learn basic control tools (SOPs, control charts overview)
– Final review of entire DMAIC cycle
– Final exam (50 questions, true/false & multiple choice)
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What Will You Learn?

  • By the end of this course, students will be able to:
  • Define what Lean Six Sigma is and why it is used in organizations.
  • Differentiate between Lean and Six Sigma methodologies.
  • Describe the DMAIC (Define, Measure, Analyze, Improve, Control) process.
  • Identify the 8 types of waste in Lean.
  • Understand the roles and levels of Six Sigma belts.
  • Apply basic tools like the Voice of the Customer, the 5 Whys, and Root Cause Analysis in real-world examples.
  • Demonstrate understanding through a final multiple-choice exam.

Course Content

Week 1 – Introduction to Lean Six Sigma
Introduction to Lean Six Sigma In today’s fast-paced, results-driven world, organizations are under constant pressure to deliver products and services faster, better, and more cost-effectively. This is where Lean Six Sigma comes into play. As a powerful methodology for process improvement, Lean Six Sigma combines the efficiency principles of Lean with the precision of Six Sigma to reduce waste, eliminate defects, and improve overall performance. Whether in manufacturing, healthcare, government, education, or service industries, Lean Six Sigma equips organizations with the tools and mindset needed to achieve operational excellence and sustainable success. Lean, at its core, focuses on creating value for the customer by eliminating any activity or resource that does not directly contribute to that value—commonly referred to as "waste." This includes unnecessary movement, waiting time, overproduction, and more. Six Sigma, on the other hand, focuses on reducing variation and increasing consistency in processes. It relies on data-driven analysis and a structured methodology known as DMAIC—Define, Measure, Analyze, Improve, and Control—to identify root causes of problems and implement lasting solutions. Together, Lean and Six Sigma provide a holistic approach to quality improvement that can be applied to virtually any process. The strength of Lean Six Sigma lies not only in its tools and techniques but also in the cultural shift it encourages within an organization. It promotes a mindset of continuous improvement, where employees at all levels are engaged in identifying problems and proposing solutions. Teams learn to make decisions based on data rather than assumptions and focus on aligning improvements with customer needs and business goals. This collaborative and systematic approach leads to stronger performance, higher customer satisfaction, and increased profitability. As we begin this course, we’ll explore the foundational concepts of Lean Six Sigma, starting with a closer look at the DMAIC framework, the principles of Lean thinking, and the key roles individuals play in a Lean Six Sigma environment. You’ll gain a solid understanding of how to identify inefficiencies, measure process performance, and begin thinking critically about improvement opportunities in your own work. By the end of this course, you’ll be equipped with the basic knowledge and confidence to participate in or lead small improvement projects within your organization.

  • What is Lean Six Sigma?
  • Week 1 Quiz
  • Week 1 Assignment

Week 2 – DMAIC – Define & Measure Phases
Focus Areas: Understanding the first two phases of the DMAIC methodology: Define and Measure Voice of the Customer (VOC) and identifying Critical to Quality (CTQ) requirements Recognizing pain points, waste, and defects Basics of data collection and baseline measurement

Week 3 – Analyze and Improve – Finding Root Causes and Identifying Solutions
Week 3 focuses on the Analyze and Improve phases of the DMAIC process. Students will learn how to uncover the root causes of a problem using tools like the 5 Whys and Fishbone Diagrams, and then transition into brainstorming and implementing improvement strategies like Kaizen events. This week emphasizes understanding—not solving—process issues based on data collected in earlier phases.

Week 4 – Control Phase + Final Review & Readiness
Week 4 introduces students to the Control phase of the DMAIC methodology, where improvements made in previous weeks are stabilized, monitored, and sustained. Students will also revisit key concepts from Weeks 1–3, preparing for the final exam. This week emphasizes sustainability, standardization, and process monitoring using control tools.

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